Entering a marketplace without the chaos
Volt is a five-person shop selling chargers, cables and home-office accessories. Its biggest challenge was not demand, but keeping inventory aligned across three sales channels.
After launching on a marketplace, Volt quickly found new customers. At the same time, the warehouse began reserving the same units for orders arriving from different places. The team relied on manual corrections and apologetic calls.
One product, several order sources
The problem came from delayed data exchange. For popular cables, a few minutes was enough to sell more pieces than were physically on the shelf.
The warehouse works from one list
Staff do not need to check where an order came from. A tablet shows product location, delivery method and label. Exceptions — such as damaged packaging — reach the manager with full context.
More channels without more chaos
At Volt, inventory accuracy reaches 99.4% and the morning picking run is 37 minutes shorter on average. The company can expand multichannel sales without creating a separate process for every destination.
“Customers can buy wherever it suits them. For the warehouse it is still one order, one task list and one product balance.”
