From the kitchen table to 500 orders a month
Lumen is a soy-candle workshop. Its story brings together the most common challenges of young handmade brands: orders from several channels, manual invoices and marketing that only happens when there is time left over.
At first Marta made a dozen candles a month for friends. She accepted early orders in messages, copied tracking numbers into a spreadsheet and issued invoices in a batch on Sunday evenings.
When growth became friction
After a successful winter collection, order volume tripled. The store was growing, but every extra sale created more manual work. There was no single view of stock, customer history and campaign costs.
A calmer workshop rhythm
After implementation, Quantira connects sales, inventory and finance. Marta starts with a short daily brief, while alerts appear only when her decision is needed β for example when a packaging component is running low.
The 12-month outcome
Lumen reaches 500 orders a month while keeping dispatch on time without building a larger back office. Marta still owns scent and quality decisions, but no longer has to remember every small operational step.
βThe biggest change was not sales growth itself. It was getting my evenings back and knowing the store keeps moving while I am making products.β
